Cancellation Policy

> Cancellations within 24 hours are non-refundable. Dive Packages are non-refundable within 14 days of arrival to Grand Cayman.

> No shows are non-refundable.

> Departure points are subject to change and dependent upon weather.

> Bookings cancelled due to weather, acts of God or circumstances beyond the control of Red Sail Sports will be rescheduled or subject to a full refund.

Medical Clearance 

Prior to enrollment in any of the courses, a Confidential Medical Form must be filled out, and a physician's release may be required. Please note that the production of a physician's release does not guarantee entry into dive courses, this will be at the discretion of Red Sail Sports dive instructors or dive supervisor.

Certified divers who have incurred medical conditions since they were certified that may affect their diving are advised to obtain a clearance from their physician stating they are cleared to scuba dive without restrictions. For all diving courses a confidential medical questionnaire must be filled out, and a physician's clearance may be required. Please note that Red Sail Sports is currently unable to offer diving activities to those with asthma, even with a medical clearance.

Refresher Course Policy

• Last dive was over 1 year ago, refresher course recommended.
• Last dive was 2 years ago, Red Sail Refresher Course required.
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Junior Divers

Junior Divers (10-11 years old) are allowed to dive to a maximum depth of 40 feet and Junior Divers (12-14 years old) are allowed to dive to 60 feet (70' with Advanced Certification).   Junior Divers must have a parent or legal guardian accompany them at all times on courses and dive boats. Parents must provide a written statement authorizing a legal guardian. Dive packages are not available to Junior Divers (ages 10 & 11 years old) as they are limited to a depth of 40 feet. Therefore can only participate in the 60ft shallow dives.
 

Choosing a Dive Site

Our dive captains will take requests for dive sites however, as there is a "first come, first served" policy for the moorings, sites cannot be pre-booked or guaranteed. Weather is also a factor in selecting the appropriate dive site for the group. Our dive captain's will make every effort to accommodate requests.
 

Diver Safety 

All of our staff members are certified instructors with current Emergency Response and O2 training. Grand Cayman has a recompression chamber located in the George Town Hospital, which is just 5-10 minutes from the Seven Mile Beach area.
 

Marine Parks & Conservation

Red Sail Sports is a member of the Cayman Islands Tourism Association (CITA), an association that endorses safe diving practices and encourages environmental conservation among its members. The Cayman Islands Government, in association with the private sector, created a national marine parks system in 1986 to protect the coral reefs and marine life of these islands. This system has been used as a model for other island nations wishing to establish their own marine parks. Members of the CITA abide by a set of guidelines established by the CITA for safety and marine conservation.